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Refund confusion ensues after United Airlines cancels tickets

Por: The Boston Globe Life July 25, 2024

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Q. I booked a flight from Salt Lake City to Geneva for my husband through . The flight was on United Airlines. United canceled the flight the night before and offered us a refund. It sent the refund to three months later.When I called , I just got the runaround and was told that they will “look into it.” I have called multiple times, and all they tell me is that the refund takes seven to 10 business days and can take up to 14 days. But... + full article



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