Por: The Advocate Politics March 21, 2023
State lawmakers grilled Louisiana Office of Motor Vehicles officials on Monday over complaints about poor customer service, including allegations that staffers often respond rudely to customers' questions and turn people away who lack appointments.I think everybody agrees you all have some challenges, said Rep. Gabe Firment, R-Pollock and a member of the House Transportation Committee, which held the hearing.Rep. Chuck Owen, R-Leesville and... + full article
Forbes USA Business February 07, 2023
By Tonika Bruce, CEO of , who helps startups, nonprofits and leaders WIN with unique & innovative marketing and business strategies! getty The success of any business venture depends on two factors: the goals and metrics for defining that success. One of the goals is customer... + más
Shaikin: Baseball embracing the 'flukes' and plenty of added revenue this postseason | Los Angeles Times
NFL playoff guide: Who’s in, who’s out and what’s the schedule for wild-card weekend? | Orlando Sentinel
CBS News USA Politics January 26, 2023
Motor vehicle thefts across 30 major cities have increased by 59% from 2019 to 2022, spiking amid the start of the COVID-19 pandemic, according to a new analysis of crime trends released Thursday by the Council on Criminal Justice (CCJ).The also showed motor vehicle theft more... + más
String of carjackings in Gold Coast and West Town leave local residents concerned | WGN-TV
St. Louis area police departments team up to prevent car thefts | Fox Business
Forbes USA Tech January 19, 2023
A young cyclist passes through the barriers that form an LTN (Low Traffic Neighborhood), an ... [+] experimental traffic reduction scheme by Southwark Council preventing motorists from accessing the junction of Carlton Avenue and Dulwich Village in London. (photo by Richard... + más
Losing Your Sanity in Miami Traffic? Study Ranks City Among the Most Congested in the World | NBC 6 South Florida
Traffic violence continues to surge in L.A. Why can't (or won't) we make streets safer? | Los Angeles Times
Forbes USA Tech December 20, 2022
Cofounder of . Fixing time-to-value, and streamlining implementation & onboarding for fast-growing SaaS companies. getty Onboarding is one of the most critical parts of the journey with your customer. It’s the first partnership your customer experiences with you. It’s the... + más
Council Post: Why Effective Onboarding Is Critical To Employee Retention | Forbes
Council Post: Do's And Don'ts Of Successfully Onboarding A New Marketing Agency | Forbes
The Advocate USA Politics December 06, 2022
Louisiana residents who have put off getting their REAL ID have won yet another reprieve on getting a mandatory security upgrade to their driver’s license to allow them to use it to board flights.A security measure born 20 years ago in the aftermath of the 9/11 terrorist... + más
Forgotten to register for midterms? Here's how and where you can still vote | Newsweek
Norwegian Cruise Line reveals new routes for 2024 and 2025: 'Ultimate cruise vacation' | Fox Business
Forbes USA Tech November 22, 2022
How the right tech can transform customer service into a growth channel. Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a... + más
ServiceNow BrandVoice: Digitizing Legal Workflows | Forbes
It’s Banned Books Week — and these bookstores are hiding challenged books for their readers to find | The Boston Globe
Forbes USA Business November 19, 2022
Founder & CEO at , a dedicated call-center services provider. getty Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them happy and... + más
Council Post: Why Is Empathy Important To Customer Success? | Forbes
What’s Missing From Empathy | The Atlantic
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