Por: Forbes Tech November 22, 2022
How the right tech can transform customer service into a growth channel. Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a function engaged only when something has gone wrong. Consequently, the goal for most customer service organizations has been to handle customer calls as quickly and... + full article
Forbes USA Tech November 18, 2022
A conversation with ServiceNow general counsel Russ Elmer. Economic conditions underscore a growing trend: Legal departments are no longer ancillary to an organization’s main business. They are integral to an organization’s success and need to operate with the same... + más
Software Specifics, IFS Engineers Cloud Platform Tools For 'Real' Industry Work | Forbes
How Colleges Are Using Artificial Intelligence To Improve Enrollment And Retention | Forbes
Forbes USA Tech November 15, 2022
Younger employees aren’t fans of your IT department—and they want you to know it. Young people entering the workforce haven’t been shy about pushing back on elements of the workplace experience that are out of sync with their worldviews. From executive transparency to the... + más
ServiceNow BrandVoice: Digitizing Legal Workflows | Forbes
From Amazon to Skittles, a new survey of the top 20 brands among Gen Z adults shows tech and snack brands reign supreme with the demographic | Business Insider
Forbes USA Tech November 11, 2022
The importance of parallel innovation in a cloud-native world. Over the last decade, organizations around the globe have been slowly but surely . There are a number of reasons for the move, but the ability to move quickly and at scale when unexpected global events arise is, for... + más
Inside JPMorgan massive tech org: Meet the 6 key execs helping global CIO Lori Beer manage the firm's $14 billion tech budget. | Business Insider
Forbes USA Business October 14, 2022
Eli London as Ava in RNBI's See the person, not the sight loss campaign filmRNIB The Royal National Institute Of Blind People (RNIB) has released a moving short film dealing with the painful reality of teenage sight loss as part of its latest “” campaign. The runs at... + más
Stephen Colbert on his 'gratitude' for grief's pain | CNN
Quiet Rooms documentary reframes the narrative about gun violence in Boston | The Boston Globe
NBC 6 South Florida USA Nation October 06, 2022
>> JURORS IN THE PARK LAND >>> JURORS IN THE PARK LAND SCHOOL SHOOTER DENL PENALTY SCHOOL SHOOTER DENL PENALTY HEARD ANOTHER EXPLANATION TODAY FOR WHY THE KILLERS TESTING SEEMS TO SHOW HE IS IMPAIRED. >> ACCORDING TO A CLINICAL >> ACCORDING TO A CLINICAL PSYCHOLOGIST, HE IS... + más
Prosecutors to Begin Parkland School Shooter Trial Rebuttal This Week | NBC 6 South Florida
Prosecutors Begin Rebuttal of Defense Case in Parkland School Shooter Sentencing Trial | NBC 6 South Florida
NBC 6 South Florida USA Nation October 05, 2022
Expert: School shooter faked fetal alcohol symptoms | WPLG Local 10
The Boston Globe USA Life September 19, 2022
Keep your eyes peeled (and your minds open): Sept. 18-24 is Banned Books Week, and a group of bookstores is hiding free copies of banned and challenged books around Cape Cod and Martha’s Vineyard.Because the stores want these books to be found, it’s not so much a treasure... + más
Book ban efforts surging in 2022, library association says | ABC News
Book ban efforts surging in 2022, library association says | Associated Press
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