Por: The Advocate Politics March 20, 2023
Leaders of the Office of Motor Vehicles were grilled Monday by state lawmakers amid complaints about poor customer service by the agency, including the inability of callers to get answers, rude responses and turning away taxpayers if they fail to have an appointment.I think everybody agrees you all have some challenges, said Rep. Gabe Firment, R-Pollock and a member of the House Transportation Committee, which held the hearing.Rep. Chuck Owen,... + full article
The Advocate USA Politics March 21, 2023
State lawmakers grilled Louisiana Office of Motor Vehicles officials on Monday over complaints about poor customer service, including allegations that staffers often respond rudely to customers' questions and turn people away who lack appointments.I think everybody agrees... + más
Study: London’s LTNs Reduce Motor Traffic On Residential Streets But Not Main Roads | Forbes
Auto thefts, carjackings in major U.S. cities spike, new report finds | CBS News
CBS News USA Politics January 26, 2023
Motor vehicle thefts across 30 major cities have increased by 59% from 2019 to 2022, spiking amid the start of the COVID-19 pandemic, according to a new analysis of crime trends released Thursday by the Council on Criminal Justice (CCJ).The also showed motor vehicle theft more... + más
String of carjackings in Gold Coast and West Town leave local residents concerned | WGN-TV
St. Louis area police departments team up to prevent car thefts | Fox Business
Forbes USA Tech January 19, 2023
A young cyclist passes through the barriers that form an LTN (Low Traffic Neighborhood), an ... [+] experimental traffic reduction scheme by Southwark Council preventing motorists from accessing the junction of Carlton Avenue and Dulwich Village in London. (photo by Richard... + más
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Forbes USA Life January 18, 2023
Unreliable airlines are more prone to flight delays and cancellations that can result in a host of travel problems. A recent highlights the world’s airlines that received the most complaints and flight problems. You might avoid these carriers, when possible, to be less likely... + más
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Forbes USA Tech December 20, 2022
Cofounder of . Fixing time-to-value, and streamlining implementation & onboarding for fast-growing SaaS companies. getty Onboarding is one of the most critical parts of the journey with your customer. It’s the first partnership your customer experiences with you. It’s the... + más
Council Post: Why Effective Onboarding Is Critical To Employee Retention | Forbes
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Forbes USA Business November 27, 2022
Your customer experience is about to change, in this new frontier.getty Frontier Airlines will no longer answer , according to CNBC. So passengers and customers who need to make changes or gain flight information will not be able to call the airline and speak to an agent. Now... + más
Frontier Airlines gets rid of telephone customer service | CNBC
The best airlines for holiday travel on points | Associated Press
Forbes USA Business November 19, 2022
Founder & CEO at , a dedicated call-center services provider. getty Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them happy and... + más
Council Post: Why Is Empathy Important To Customer Success? | Forbes
What’s Missing From Empathy | The Atlantic
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