Por: Forbes Business October 11, 2022
Keith Goldstein is the President and Chief Operating Officer of , where he leads operations and product strategy and development. getty There was a 71% rise in online searches for sustainable goods between 2016 and 2021, according to a . The growing trend toward ethically sourced products is being championed by consumers. Product verification technology allows consumers and brands to track the source of an item and ingredients across entire... + full article
Forbes USA Business October 13, 2022
Founder & CEO at , a dedicated call-center services provider. getty According to a survey by customer service expert Shep Hyken, will pay more for better customer service. For this reason, may be a company's most important asset. After all, customers ultimately determine... + más
Council Post: Automation Might Make Inbound Sales Department Representatives Obsolete | Forbes
The yen may be weak, but Japan's tourism isn't expected to get a 'bona fide' rebound without Chinese visitors | CNBC
Forbes USA Business October 12, 2022
President of , which provides highly accurate transcription and translation solutions. getty Empathy is foundational to creating a pleasant customer experience. When organizations have a keen commitment to understanding their customers' experiences and empathizing with... + más
What’s Missing From Empathy | The Atlantic
Council Post: What To Look For In An Inbound Customer Care Representative | Forbes
Forbes USA Business October 11, 2022
Thanh Nguyen is cofounder & CEO of , which later-stage growth companies use to conserve cash, retain talent and adhere to pay laws. getty This year, dramatic economic and legal changes have roiled the business marketplace. For months, investment dollars were cascading at an... + más
Adaptive Transparency isn’t actually coming to older AirPods despite iOS 16.1 beta setting | 9to5Mac
Apple AirPods Pro Earbuds May Get A Brilliant Surprise Upgrade | Forbes
Forbes USA Business October 10, 2022
More fun than a customer service call? Perhaps.getty A recent survey of 2,000 respondents says that a quarter of Americans would rather shave their heads than contact customer service. Instead of trying to resolve an issue, the says, 30% of respondents would rather do their... + más
Selling With Service: Five Sales Lessons From A Harvard Business School Professor | Forbes
Council Post: Three Transformation Essentials For Next-Gen Loyalty Programs | Forbes
Forbes USA Business October 06, 2022
Compliance Concepts on Chalkboardgetty The announcement that Yvon Chouinard has given control of his $3 billion apparel company, Patagonia, to a Perpetual Business Purpose Trust, has generated a great deal of discussion about Purpose Trusts. The discussion centers around how the... + más
Why Patagonia’s Billionaire Founder Just Gave Away His Company | Time
Patagonia's bold move to donate the entire company to fight climate change only works if it stays competitive in business, CEO says | CNBC
9to5Mac USA Tech October 03, 2022
Last week, when original AirPods Pro users noticed that the latest iOS 16.1 beta had added Adaptive Transparency to the first-generation model. As we speculated at the time, this appears to be a bug and it seems like the next beta iOS 16.1 will remove the toggle from the... + más
1st gen AirPods Pro users seeing 'Adaptive Transparency' option after iOS 16.1 beta update | 9to5Mac
RTTNews USA Tech September 26, 2022
Fashion brand Louis Vuitton has teamed up with Aura Blockchain Consortium to provide blochchain-powered provenance for its LV Diamonds Collection, coming with a first of its kind LV Diamond Certificate.Customers are increasingly aware of the visible attributes of diamonds such... + más
Queen's death prompts questions about Kohinoor, Great Star of Africa diamonds | ABC News
Blake Pontchartrain: Where was Louis Prima's Pretty Acres Golf Course? | The Advocate
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