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In major shift, Southwest is getting rid of open seating and will now assign seats

Por: WPTV Life July 25, 2024

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After more than 50 years, Southwest Airlines is getting rid of its unique open seating model and will now assign seats.The airline made the move to meet the evolving preferences of customers who say they want seat assignments. Southwest also said it conducted testing that included live and more than 8 million simulation-based boarding trials before making the change.Research from the airline shows 80% of Southwest customers and 86% of potential... + full article



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