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NY AG Letitia James sues SiriusXM: Service made it intentionally ‘hard to cancel subscriptions’

Por: New York Post Business December 21, 2023

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New York’s attorney general filed suit Wednesday against SiriusXM, accusing the satellite radio and streaming service of making it intentionally difficult for its customers to cancel their subscriptions. Attorney General Letitia James’ office said an investigation into complaints from customers found that SiriusXM forced subscribers to wait in an automated system before often lengthy interactions with agents who were trained in ways to avoid... + full article



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