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CTA, Google Public Sector to launch new chatbot to answer CTA rider’s questions

Por: WGN-TV Nation December 06, 2023

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Posted: Dec 5, 2023 / 05:01 PM CST Updated: Dec 5, 2023 / 08:40 PM CST SHARE CHICAGO — CTA riders with questions about their trip and those looking to provide feedback to the agency will soon be able to seek help from a new chatbot powered by Google. A partnership between the CTA and Google Public Sector is bringing a new virtual assistant called ‘Chat with CTA chatbot,’ to the CTA website. According to the agency, the new communication... + full article



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