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Self-Checkout Is a Failed Experiment

Por: The Atlantic Tech October 18, 2023

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Please, not another “unexpected item in the bagging area.”Illustration by Ben Kothe / The Atlantic. Sources: GettyOctober 18, 2023, 7 AM ETWhen self-checkout kiosks began to pop up in American grocery stores, the sales pitch to shoppers was impressive: Scan your stuff, plunk it in a bag, and you’re done. Long checkout lines would disappear. Waits would dwindle. Small talk with cashiers would be a thing of the past. Need help? Store... + full article



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