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Council Post: How Customer Satisfaction Leads To Brand Loyalty In SaaS

Por: Forbes Business February 22, 2023

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Saravana Kumar is the founder & CEO of , a company that is in the Enterprise Software & Knowledge Management Space. getty Customer satisfaction is the happiness of customers with a company’s products, services and capabilities. It’s a prime indicator of repurchase intentions and customer loyalty. Thus, keeping a customer happy will increase the chances of them purchasing from the same brand again. In marketing, brand loyalty describes the... + full article



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