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4 Important Leadership Lessons From Southwest Airlines’ Holiday Meltdown

Por: Forbes Business January 10, 2023

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4 Important Lessons Learned From Southwest Airlines' Holiday MeltdownCQ-Roll Call, Inc via Getty Images Things went south for Southwest over the December holidays, as the airline canceled more than 15,000 flights, stranding thousands of travelers across the country. While the flight cancellations were initially triggered by a major winter storm, they grew exponentially as the weather-related disruptions overwhelmed Southwest’s antiquated... + full article



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