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What caused Southwest's holiday meltdown? It wasn't just weather, pilots say

Por: CBS News Politics December 29, 2022

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The over the holiday week has reignited calls for updated infrastructure to prepare for future disruptions. While a was the initial cause of flight delays and cancellations, pilots say the company's scheduling software caused a snowball effect.Capt. Michael Santoro, vice president of the Southwest Airlines Pilots Association and a pilot for the carrier for more than 13 years, told CBS News the infrastructure can't process crew... + full article



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