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Are You As Good As You Think You Are? The Big Disconnect Between Brands And Their Customers

Por: Forbes Business December 25, 2022

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Even though we may think we’re good at responding to customers’ questions, problems and complaints, ... [+] overall, our customers don’t agree. getty Do you think your company provides good customer service? Of course you do! Do you think your customers would agree? Most likely it’s the same answer: of course you do! But, you may be wrong. Even though we may think we’re good at responding to customers’ questions, problems and... + full article



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