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Is CTA service getting better? What Chicago commuters told us.

Por: Chicago Sun Times Politics November 24, 2023

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One year ago, the country’s second-largest transit system made a pledge to its riders to that stemmed from the COVID-19 pandemic.Now, based on the CTA’s own evaluation, its improvement : The L and buses are more reliable, crime is down, and a rider base that fell because of the pandemic is returning.But when WBEZ asked riders recently whether they’ve seen improvements in CTA service, many say no. Of more than 460 riders who responded to... + full article



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