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Unpleasant customer service calls, endless wait times may have a tech fix

Por: Fox Business Tech April 26, 2023

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SlateStone Wealth Chief Market Strategist Kenny Polcari discusses when the Fed could cut rates and if it's too early to invest in AI on 'Varney & Co.' tools such as ChatGPT have a beneficial impact on customer service workers that can boost their productivity and improve how customers treat the workers, according to a landmark study.  The emergence of generative artificial intelligence (AI) has attracted significant attention,... + full article



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