Por: The Atlantic Opinion February 25, 2023
How incompetent airlines, or hospital-billing errors, or a mix-up at the IRS can erode our trust in everythingMatt Chase / The Atlantic. Source: Shutterstock.February 25, 2023, 6 AM ETIn early December, I received an electricity bill for 1,400 British pounds ($1,700). It was an absurd overcharge for six months of energy I hadn’t used, in a house I moved out of two years ago, from a company that was no longer my supplier. “Oh well,” I said... + full article
Forbes USA Life February 25, 2023
Delta Air Lines was the top-rated airline for customer service, according to a recent survey.getty If you're looking for the best customer service in travel, you might be surprised by what you find. Companies that are known to offer excellent service have been prone to... + más
NFL Week 17 playoff picture and clinching scenarios: Bucs win NFC South; Giants clinch wild card | ESPN
NFL playoff guide: Who’s in, who’s out and what’s the schedule for wild-card weekend? | Orlando Sentinel
Forbes USA Business February 07, 2023
By Tonika Bruce, CEO of , who helps startups, nonprofits and leaders WIN with unique & innovative marketing and business strategies! getty The success of any business venture depends on two factors: the goals and metrics for defining that success. One of the goals is customer... + más
Shaikin: Baseball embracing the 'flukes' and plenty of added revenue this postseason | Los Angeles Times
Forbes USA Business January 10, 2023
Tammy Sons is the CEO of and an expert plant advisor who studied Horticulture. She enjoys her family, the outdoors and nature. getty Ray Kroc, Founder of McDonald's, once , If you work just for money, you'll never make it, but if you love what you're doing and... + más
Playoff Prediction: Based On Schedule, Vikings Will Face Seahawks In Wild-Card Round | Forbes
Giants need win at Washington to make playoffs as Lions charge up NFC standings | New York Daily News
Forbes USA Tech December 20, 2022
Cofounder of . Fixing time-to-value, and streamlining implementation & onboarding for fast-growing SaaS companies. getty Onboarding is one of the most critical parts of the journey with your customer. It’s the first partnership your customer experiences with you. It’s the... + más
Council Post: Why Effective Onboarding Is Critical To Employee Retention | Forbes
Council Post: Do's And Don'ts Of Successfully Onboarding A New Marketing Agency | Forbes
Forbes USA Tech November 22, 2022
How the right tech can transform customer service into a growth channel. Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a... + más
ServiceNow BrandVoice: Digitizing Legal Workflows | Forbes
It’s Banned Books Week — and these bookstores are hiding challenged books for their readers to find | The Boston Globe
Forbes USA Business November 19, 2022
Founder & CEO at , a dedicated call-center services provider. getty Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them happy and... + más
Council Post: Why Is Empathy Important To Customer Success? | Forbes
What’s Missing From Empathy | The Atlantic
New York Daily News USA Sports September 24, 2022
Maybe Monday night, and Monday Night Football, the Giants with that kind of stage at home against the Cowboys, the Giants trying to get to 3-0, maybe this will be the night when Daniel Jones looks like a quarterback who can take the Giants back to the Super Bowl someday, and not... + más
Daniel Jones puts up fight, but Cowboys overpower Giants and Sterling Shepard goes down | New York Daily News
Rush appears set to start again as Cowboys host Commanders | Associated Press
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