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Is There A Chief Trust Officer In Your Company’s Future?

Por: Forbes Business February 06, 2023

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When a business leader is untrusted, both employee and customer satisfaction decreases.getty Do your customers trust you? Are you sure? According to 2022 Consumer Intelligence Series Survey on Trust, 87% of executives think customers highly trust their companies, but only about 30% of customers do. That’s a 57% gap! The PwC survey also found 71% of consumers say they’re unlikely to buy if a company loses their trust, and 71% of employees say... + full article



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