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Council Post: Customers Have A Lot To Teach Us (Provided We Know How To Listen)

Por: Forbes Tech January 30, 2023

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Michael W. Levin, CEO and cofounder of . getty I’ll start this piece with the importance of listening to customers on a purposeful contrarian note. The customer is not always right. The degrees to which they can be wrong sit along a wide spectrum, from the misapprehension of a product to cultural clashes. Absorbing this reality, even as I have built multiple businesses that place great value on customer relationships, was an important lesson... + full article



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