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Southwest says holiday scheduling fiasco will cost it $800 million

Por: CBS News Business January 07, 2023

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Southwest Airlines says its holiday flight cancellation debacle will cost the company up to $825 million as it processes refunds for customers and prepares to upgrade its scheduling software, which is projected to be a pricey endeavor. The airline over the busy holiday travel period, affecting hundreds of thousands of passengers in an episode sure to reverberate for a long time to come. Southwest expects the operational disruptions to result... + full article



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