Por: CNN Business November 26, 2022
New York CNN — Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ultra low-cost airline said it has transitioned to fully digital communications. Customers seeking help or information from the carrier must deal with an online chatbot, social media channels or WhatsApp. Those who need to... + full article
WPTV USA Business December 09, 2022
If you've ever tried to get in touch with an airline by phone, you are familiar with being on hold.Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia Magruder.She was looking forward to taking a trip, but was having trouble... + más
Frontier Airlines Eliminates Call Center, Changing Customer Service Experience For Passengers | Forbes
Frontier Airlines shuts down customer service phone line | 10 WBNS
Forbes USA Life December 07, 2022
If you are a Frontier Airlines customer, talking to a human is . Instead, you can use their mobile app or website to chat, either with chatbots or human agents. Frontier Airlines is eliminating voice customer serviceDenver Post via Getty Images No voice calls, no problem Some... + más
Frontier Airlines shuts down all customer service phone lines | WPTV
10 WBNS USA Nation November 28, 2022
WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able to get in touch with Frontier's agents through the company's... + más
Frontier Airlines gets rid of telephone customer service | CNBC
Forbes USA Business November 27, 2022
Your customer experience is about to change, in this new frontier.getty Frontier Airlines will no longer answer , according to CNBC. So passengers and customers who need to make changes or gain flight information will not be able to call the airline and speak to an agent. Now... + más
The best airlines for holiday travel on points | Associated Press
CNBC USA Life November 25, 2022
In this articleFrontier Airlines Airbus A320 takes off from Los Angeles international Airport on August 27, 2020 in Los Angeles, California.AaronP Bauer-Griffin GC Images Getty ImagesSay goodbye to the airline call center −at least at .The budget carrier last weekend completed... + más
WPLG Local 10 USA Politics November 15, 2022
Frontier Airlines and five foreign carriers have agreed to refund more than $600 million combined to travelers whose trips were canceled or significantly delayed since the start of the pandemic, federal officials said Monday.The U.S. Department of Transportation said it also... + más
Frontier, 5 other airlines to refund more than $600 million | 10 WBNS
Frontier, 5 other airlines to refund more than $600 million | ABC News
Associated Press USA Life October 25, 2022
If you’re seeing Halloween decorations at the store, you should take that as a sign the holiday travel season is just around the corner. Cue the expensive flights! If you’re relying on points and miles to cover the cost, you might want to consider whether booking award... + más
The best airlines for holiday travel using travel rewards | CBS News
As Demand Exceeds Supply, Now Is The Time To Book Holiday Travel | Forbes
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